Our Management Team
Zaira I. Serrano Garcia
Zaira is our Therapy Supervisor, and has been with Corporación Las Vegas since 2001. She earned a Bachelor’s Degree in Physical Therapy Sciences from the University of PR, Medical Science Campus in Rios Piedras. In 2016, she completed an ICF (International Coach Federation) approved Professional Coaching Certification under the ACSTH (Approved Coach Specific Training Hours).
Zaira is a member of the PR Chapter of the International Coach Federation, and works closely with the Director of Therapy to provide outstanding service for our patients with a great team of rehabilitation professionals.
Mayra I. Soto Cardona
Mayra has served as Director of Accounting, Purchasing, Billing and Operating Services for Corporacion Las Vegas since June 1999. She is very devoted to CLV and her staff, and has done an excellent job in the accounts receivable department. Her career in home health began at an agency where she started as a data entry clerk, and worked her way up to head the Billing Department.
Mayra secured a Bachelor’s Degree in Business Administration, with a Major in Accounting, from the Inter American University. In addition, she has taken multiple courses in billing, collection, supervision and labor.
Social Worker and Marketing Director
Gloria has been an integral part of the Management team of Corporacion Las Vegas for 16 years. As Director of Social Services, Gloria supervises our social workers as well as all personnel in charge of marketing our organization’s services. In addition, she monitors all referrals to ensure the Intake Department is providing excellent service to our referral sources.
With an emphasis on team work and focus on archiving the organization's goals, her commitment to excellence maximizes staff abilities and personal qualities. Gloria received a Bachelor’s Degree in Social Work, as well as a Master’s Degree in Social Work with a minor in Supervision and Administration of Social Agencies from the University of Puerto Rico, Rio Priedras, Puerto Rico.
Carmen Figueroa Torres
Quality Assurance Director
Carmen has been the Quality Director at Corporacion Las Vegas for the past 17 years. She holds a Bachelor’s Degree in Nursing from the Medical Sciences Campus of the University of Puerto Rico. Carmen is certified as a HIPPA law officer, as well as earning certifications in OBQI and OBQM.
The Quality Department evaluates and monitors the standards of interdisciplinary team practice to ensure optimal quality of service. Carmen is vigilant in maintaining the ongoing evaluation of service, to ensure the delivery of outstanding care to our patients according to their needs.
Maria L. Hernandez
Director of Nursing
As the Director of Nursing here at CLV for the past 20 years, Lourdes is responsible for managing the Nursing Department and the Wound Care Program, while overseeing the nutritionist’s and nursing supervisor’s tasks. Lourdes has used her expertise in wound care to develop and manage the Wound Care Program, providing consulting services to doctors and health care professionals across the island, while managing a staff of 7 certified specialists. On-going wound education is a passion for Lourdes, as she continues to educate nursing personnel on interventions and observation of clinical signs, to classify wounds and implement the appropriate treatment.
In 2009, Lourdes received her WCC certification from the National Alliance of Wound Care, Bayside WI, as well as having earned a Certificate in Management and Supervision in 2006 from Instituto de Educación Superior Hato Rey, Puerto Rico. Her Bachelor’s Degree of Nursing was completed in 1997 at the Universidad de Puerto Rico,Nursing School of Medical Science Campus, Rio Piedras, Puerto Rico. We are truly fortunate to have an educated, accomplished, and compassionate RN leading our Nursing Team.
Carmen I. Moreno Crespo
Therapeutic Services Director
Carmen earned a Bachelor's Degree in Physical Therapy from the University of Puerto Rico, Medical Science Campus and followed by obtaining her Master's Degree in Business Administration, with a concentration in Health Care Management. Carmen has been with Corporación Las Vegas since 2000, and is Director of the Therapeutic Services Department, overseeing the Physical Therapy, Occupational Therapy and Speech and Language Pathology Services.
Carmen was also responsible for the implementation of the EMR, and continues to develop and implement strategies and plans for the Clinical Department, according to company standards for excellence in service and growth. Her goal is to ensure the proper functioning of the clinical department aiming to achieve maximum performance.
Isamar Hassan Perez
Isamar is the Executive Director and Administrator of CLV. She has been with us for 34 years and began her career as a Physical Therapist. She earned her Bachelor’s Degree in Physical Therapy from the University of Puerto Rico, Medical Science Campus.
Isamar oversees the operations and financial functions for the company, including financial management, risk management, insurance, taxation, internal audit, and planning.
She provides a balance between financial controls and operational oversight and working with executive management to assist the company in achieving its objectives. Isamar has stated, that it is a great privilege to be part of the Corporación Las Vegas family, and her goal is to have a winning team, focus on providing excellent service to our patients and be successful professionals and human beings.
Miriam Rosario Morales
Medicare Billing Director
Miriam graduated Summa Cum Laude from the American University, with an AS of Applied Sciences (Administrative). In 1989, Miriam began her career at CLV as a secretary but on May 11, 2004, was promoted to her current position as the Director of Billing.
Her experience, dedication, and loyalty to our agency has made Miriam a respected, vital part of CLV for 28 years. Previously, Miriam was employed with the Department of Health of Puerto Rico in the Medicaid Department as a Certifier, as well as being in charge of Information Systems from 1969 to 1978.
Hilda Hernandez Baez
Hilda joined CLV within the first year of opening in 1979 as visiting nurse. Due to her commitment and initiative was promoted to Nursing Supervisor. In her role, she promotes and restores patient health by developing day to day management and long-term planning of the home care patient; directing and developing staff; working with physicians and multidisciplinary professional staff.
Hilda works closely with the Nursing Director and the goal is maintaining outstanding services to our patients.
Hilda received her Graduate Degree from the University of Puerto Rico, Arecibo Campus.
Damaris Colon Diaz
Damaris started with CLV in 2009 as a Visiting Nurse and Certified Wound Care Evaluator. She then moved into the Quality Audit role, evaluating and assuring that patient care meets the high standard required at CLV. When CLV opened an office in the Metro area, Damaris was promoted to Supervisor of the Metro office, overseeing all operations and patient care in the branch location under the direction of the Nursing Director.
As Supervisor, Damaris has been instrumental in the successful implementation of CLV’s high standards of performance and patient satisfaction at our new location. Damaris received her BSN at the Sacred Heart University, is Wound Care Certified and is an ICD-10 certified coder.
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